10 Things Hospice Doesn’t Tell You, Shared by a Cleveland Clinic Doctor

Published on Mar. 19, 2025

If you or a loved one are considering hospice, the medical director for Cleveland Clinic Hospice opens up about what to expect.

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About the expert

Laura Hoeksema, MD, MPH, FAAHPM, serves as the medical director for Cleveland Clinic Hospice and is a staff physician in the department of palliative and supportive care, with a joint role in the center for bioethics. Her mission is to alleviate suffering for patients and their loved ones during life’s final stages. Dr. Hoeksema also leads the interdisciplinary team behind Emerge Stronger, a peer support program designed to assist Cleveland Clinic caregivers affected by unexpected and adverse clinical events.

Highlights

  • Hospice is not just for people who are actively dying—it can provide comfort and support for months.
  • Families, not just patients, receive emotional and practical support through hospice care.
  • Hospice care can take place in various settings, not just at home.
  • It’s possible to leave hospice and resume curative treatment if needed.

Hospice care is a compassionate form of end-of-life support that prioritizes comfort over cure. According to the National Institute on Aging, a patient is eligible for hospice when a doctor determines they have six months or less to live if their illness follows its expected course. For patients and their loved ones facing the heartbreaking reality of a terminal illness, hospice offers relief, dignity, and personalized care.

It’s important to understand that choosing hospice is not the same as giving up, emphasizes Laura Hoeksema, MD, medical director of Cleveland Clinic Hospice and board-certified physician in hospice and palliative medicine. Instead, it allows patients to take control of how, where, and with whom they spend their final weeks or months. “Hospice is beneficial when treatment for the disease is no longer effective or becomes too burdensome,” says Dr. Hoeksema.

By exploring their options, hospice patients or their loved one(s) can ensure they receive the type of care that aligns with their wishes. Many hospice providers feel it’s a privilege to support patients and their families during this profoundly challenging time, helping to make each day a little easier.

While many people know that hospice provides pain management and emotional support, some aspects of care may not become fully clear until you or a loved one experience them firsthand. That’s not because hospice is withholding information—rather, the nature of care is deeply personal and can be difficult to grasp until it’s needed.

Ahead, Dr. Hoeksema shares key insights about hospice care and reminds patients and families that the hospice team is always available to answer questions and provide support when things feel uncertain.

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What hospice does not tell you, but you should know

1. Hospice isn’t just for people who are actively dying

Many people believe hospice care is only for those in their last days or weeks of life, but it can actually provide support for much longer. “Patients and families benefit the most from hospice when patients receive care from the hospice team for weeks or months,” explains Dr. Hoeksema. This extended care allows patients and their loved ones to build relationships with their care team while receiving ongoing symptom management, emotional and spiritual support, and guidance through the end-of-life process.

If a patient surpasses the initial prognosis but still qualifies, they can continue receiving hospice care indefinitely. In some cases, patients even improve with hospice support and may transition out of the program.

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2. Families receive support, too

“The hospice team provides an extra layer of support for patients and their families,” says Dr. Hoeksema. Many hospice programs extend their care beyond the patient, offering bereavement counseling, support groups, and respite care to help family caregivers recharge. This kind of emotional and practical support can make all the difference in navigating the challenges of end-of-life care.

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3. Hospice care can happen in different settings

Many people assume hospice is a specific place, but that’s not the case. “The hospice team will provide care to a patient wherever the patient calls home,” explains Dr. Hoeksema.

Rather than a location, hospice is a philosophy of care focused on comfort, delivered by an interdisciplinary team. Patients can receive hospice care in their own homes, nursing homes, assisted living facilities, or dedicated inpatient hospice centers. Some hospitals even have specialized hospice units. This flexibility ensures that patients and their families can access compassionate end-of-life care in the setting that best suits their needs.

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4. Hospice may offer more than just medical care

Hospice focuses on holistic care, addressing not only physical symptoms but also emotional, spiritual, and psychological well-being. Many programs offer chaplain services, music or pet therapy, massage, and counseling to provide comprehensive support for patients and families.

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5. Hospice nurses may not be there 24/7

Depending on the setting, hospice nurses don’t remain with patients around the clock. Instead, they visit on a scheduled basis, with extra visits available for urgent needs. In between, family members or hired caregivers often provide daily care. Adjusting to this arrangement can be challenging, but the hospice team is there to guide and support you along the way.

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6. Additional costs involved

Hospice care is typically covered by Medicare, Medicaid, and most private insurance plans. This coverage includes all care related to a patient’s prognosis of six months or less.

Dr. Hoeksema points out that patients receiving hospice care in a facility are responsible for room and board costs. Likewise, if they choose to hire caregivers for in-home assistance, those expenses are not covered by hospice.

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7. Certain treatments and tests may be limited

Once someone enters hospice, the focus shifts from curative treatment to comfort care. This means that some medical tests, like MRIs or bloodwork, may no longer be covered unless they directly impact symptom management. Similarly, medications aimed at treating the underlying disease rather than relieving symptoms may be discontinued. However, families can always discuss concerns with the hospice team to ensure their loved one receives the most appropriate care.

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8. Hospice care doesn’t speed up death

Many people mistakenly believe that hospice speeds up the dying process. In truth, hospice neither extends life nor hastens death. Instead, it provides compassionate care that helps patients find comfort and meaning in their final days. “Hospice is about helping patients accept they are nearing the end of their life and helping them spend time in ways that are meaningful to them,” shares Dr. Hoeksema. Medications are carefully managed—used only as needed to control symptoms—so patients can stay as present and engaged as possible.

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9. You can leave hospice if you change your mind

Enrolling in hospice doesn’t mean giving up all medical care forever. If a patient’s condition improves or they wish to resume curative treatments, they can leave hospice at any time. Some patients who discontinue hospice later re-enroll if their condition worsens again.

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10. Hospice care may not be available everywhere

Access to hospice services isn’t always guaranteed and can depend on your location. In rural areas, fewer hospice providers may mean limited options for families. While Medicare and many insurance plans cover hospice care, availability may still be restricted by network limitations. If hospice services are limited in your area, consult your healthcare team to explore the best options available to you.

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